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Defusing Hostile Interactions: One Day Course

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Defusing Hostile Interactions – Module #3

Kerry September 15, 2021

In this section, you will explore factors that predict or escalate anger towards hostility.

By the end of this section, you will be able to:

  • Recognize the characteristics that predispose someone to hostile interactions
  • Identify environmental or interaction factors that might result in hostile engagements