Back to Course

Defusing Hostile Interactions: One Day Course

0% Complete
0/0 Steps
Lesson 10 of 9
In Progress

Defusing Hostile Interactions – One Day: Module #6

Kerry September 15, 2021

In this section, you will explore personal safety strategies, risk assessment, and physical violence characteristics.

By the end of this section, you will be able to:

  • Understand current best practice for maintaining personal safety in the workplace.
  • Recognize risk factors to personal safety.
  • Understand and be able to apply considerations in responding to an intoxicated client.
  • Understand options for maintaining personal safety.